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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rodriguez Realty Team

March 27, 2025

5  out of  5
rating by Rodriguez Realty Team
"Great customer service! I love that they always pick up the phone no matter what!"
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Jessica

January 31, 2025

5  out of  5
rating by Jessica
"My husband and I had been looking for a new auto and home insurance for a while, but we always dreaded it because it always seems like a process! When we contacted Danielle at State Farm, she made the process and transition so easy and painless! We would highly recommend contacting her, she will help you with anything you need!"
We responded:
"Jessica, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Beth"
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Angie Anderson

January 30, 2025

5  out of  5
rating by Angie Anderson
"Lesley at State Farm with Beth Prince State Farm is amazing. She definitely deserves a raise 😜. She has gone above and beyond for me. I am in a situation right now that has so far lasted at least 6 months. She knows me by name, has consistently answered ALL my inquiries, personally taken on my situation, helped me get the best policy available using every resource she has, and is a genuine good person. Also shoutout to the rest of the team in that location for making me feel heard, understood, and welcomed. They went out of their way to help me. Lesley and her colleagues put together a thanksgiving dinner for me and mine. It absolutely warmed my heart and proved there are still good people in this world. Without that act of kindness we would not have had a Thanksgiving. Due to them my family had a very thankful one. So immensely grateful to them. I will always stay with this company no question. Thank you State Farm for EVERYTHING you have done for me."
We responded:
"Angie, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Beth"
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Nick B.

January 13, 2025

5  out of  5
rating by Nick B.
"Updated Review: This afternoon I had a lovely conversation with Beth to follow-up on a voicemail she left me before the holidays in regards to my review. We went over each point that I had made in my original review and how her team has already instituted transformational changes and coached the employees that were involved. This has been a 5-star agency as far as I was concerned up until this most recent set of transactions and it appears that I just so happened to catch them when there was a lot of change taking place (for the better I might add now that I'm more informed) both in their processes, systems and roster. As a result of the grace that Beth handled the original review and the evidence of what they've done to take corrective action, I've updated my review to more holistically reflect my overall experience with her office over the past few years. She seems to be working towards an exemplary customer-centric operation and I'm in full support. Thank you for reaching out to me and handling this professionally and with unreasonable hospitality."
We responded:
"Nick, thank you for taking the time to share this feedback with us. I’m so sorry to hear about the frustrating experiences you've had recently. It’s clear we fell short in providing the level of service you expect and deserve. The issues with follow-ups, communication, and recent changes in our systems have clearly created confusion. We are currently in the process of training new team members and implementing system updates, but these challenges should never impact your experience in such a negative way. This feedback is invaluable as we work to correct our processes and ensure no other customer has a similar experience. We will be reaching out to resolve these latest concerns. Thank you. – Beth"
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Tim - CEO

January 8, 2025

5  out of  5
rating by Tim - CEO
"Danielle is amazing! I have been with State Farm for years and it has always been a great experience."
We responded:
"Tim, thank you for your kind words! Danielle is the best! We look forward to serving you for many years to come! - Beth"
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Joseph Mays

January 7, 2025

5  out of  5
rating by Joseph Mays
"Very helpfull and friendly"
We responded:
"Joseph, we appreciate the kind words and 5-star review! - Beth "
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tammy smith

December 19, 2024

5  out of  5
rating by tammy smith
"Beth is a angel. I appreciate all the help she has done. She is such a caring state farm representative. Anybody would be please to have here. Again thanks so much for awesome service..."
We responded:
"Thank you so much for your kind words, Tammy! We’re thrilled to hear that you had a positive experience with our team. We will always be here for you to serve you and provide you with top notch service! - Beth "
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Skylar Coffey

November 14, 2024

5  out of  5
rating by Skylar Coffey
"Shout out to everyone at this office they are all very respectful, welcoming, friendly, extremely helpful, and efficient for the circumstances in my situation. Highly recommend this office to everyone!"
We responded:
"Skylar, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Beth"
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Adam Hungate

November 14, 2024

5  out of  5
rating by Adam Hungate
"Very helpful, punctual, and fair on rates."
We responded:
"Adam, I know we will continue to give you the best experiences possible! Thank you for sharing. - Beth"
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Jamie rose Burch

November 7, 2024

5  out of  5
rating by Jamie rose Burch
"Awesome service. Extremely helpful, friendly Thank you so much"
We responded:
"Jamie, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Beth"
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Dayna Burford

October 1, 2024

5  out of  5
rating by Dayna Burford
"I'm in my 40s and had never made an insurance claim until about 4 years ago. I've had to make 3 in the past 4 years. All 3 of them went extremely smooth!! The people that work in Beth Princes office are always very nice, personable and do what they can to help you out!! The claim I had to make on my house was paid in about a week. The 1st car claim, I was able to get repaired. They told me to pick a licensed place and have them send a quote! No problem there!! 2nd car claim, I side swiped a deer totalling out the passenger side of my car! I hit the deer I believe on Tuesday and was paid by sunday!! It only took that long because I couldn't get my car to the shop until friday because of work!! I don't think between the 3 claims I even spent a solid hour having to talk to agents or mess with emails! Everything was just made so simple!! 100% recommend Beth Prince/State Farm!!"
We responded:
"Dayna, thank you so much for taking the time to share your positive experience with us! Our goal is to always leave you satisfied with our service! We appreciate the recommendation so much and we appreciate you! We will continue working hard for your business each and everyday. We look forward to serving you and your insurance needs for years to come! - Beth"
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Love Child

August 22, 2024

5  out of  5
rating by Love Child
"Great follow up and excellent customer service."
We responded:
"Hello, thank you so much for your kind review! Our team takes pride in delivering top-notch support to our customers. - Beth "
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L J

July 26, 2024

5  out of  5
rating by L J
"Danielle was great. Very good customer service and fast at getting me a quote."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Danielle provided you with great customer service and a speedy quote. Your satisfaction is our top priority, and we’re delighted that we could meet your needs efficiently. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future! - Beth"
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Mohamed Hamdouchi

February 14, 2024

5  out of  5
rating by Mohamed Hamdouchi
"I recently had the pleasure of dealing with Tiffany at State Farm for my insurance needs, and the experience was outstanding. Tiffany stood out with her patience, deep knowledge of the insurance landscape, and efficiency in handling my questions and concerns. Her expertise shone through as she meticulously guided me through the process of bundling my car and home insurance, making complex terms and policies easily understandable. What impressed me most was Tiffany's commitment to finding the most cost-effective solution for me. She thoroughly compared various options and ultimately provided a quote that was significantly lower than those of other competitors. This level of dedication and customer-first approach was not only refreshing but truly set State Farm apart in the market. Tiffany's professionalism and exceptional service have cemented my trust in State Farm. Her ability to blend expertise with genuine care for the customer's needs is a rare find in the industry. I wholeheartedly recommend Tiffany to anyone seeking comprehensive, affordable, and customer-centric insurance services."
We responded:
"Mohamed, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Beth"
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Dan Phillips

January 18, 2024

5  out of  5
rating by Dan Phillips
"Great experience and saving me over 2k in insurance with better coverage and great service. Friendly office and very welcoming team."
We responded:
"Dan, my team and I will always do the best we can in providing the most affordable policies as we know your hard earned income is important to all. Thank you for trusting my team with your insurance needs! - Beth "
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Jeff Degler

December 19, 2023

5  out of  5
rating by Jeff Degler
"Although selecting Home & Auto Insurance can (sometimes) be a nightmare, dealing with Lauren Rader at Beth Prince State Farm Insurance Agency was an absolute pleasure. She had a GREAT knowledge of all of their products, but (more importantly) really listened to MY needs. She patiently listened to what I thought I wanted for my Home & Auto and then suggested exactly what I needed to make sure that I was covered......in case of any issues or emergencies. She gave me 'options' and then allowed ME to make the choices......and then explained the 'pro's' & 'cons' of each. If you're looking for someone to make the process of choosing insurance options (without trying to 'push' unnecessary products) then I would highly suggest contacting Lauren. She made it a simple and painless experience."
We responded:
"Jeff, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Beth"
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Timothy Nieman

December 5, 2023

5  out of  5
rating by Timothy Nieman
"Speaking and working with Lauren was awesome. I changed my insurance carrier to State Farm because she worked hard at giving me the best rates she could put together. The homeowners rste was a little more than what I would have with my previous carrier, but the auto was incredibly less, which made a HUGE difference in my overall, annual insurance premiums. Her customer service was very professional and friendly, which is very important to me and holds value along with the premium rates. Thank you Lauren, I will definately share my experience with others, seeking new insurance."
We responded:
"Timothy, it is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! The best compliment my team and I can get is being recommended to others! - Beth "
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Joseph Hannon

December 1, 2023

5  out of  5
rating by Joseph Hannon
"Lauren Rader was personable and professional... saved me a good amount of money."
We responded:
"Joseph, thank you for providing us with a great rating! My team and I appreciate your support! - Beth "
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Ervin Gainer

November 8, 2023

5  out of  5
rating by Ervin Gainer
"I appreciate Lauren's professionalism and willingness to work with me to provide me with the best home & auto coverage that will meet our family's needs."
We responded:
"Ervin, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Beth"
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Dana Raymer

November 3, 2023

5  out of  5
rating by Dana Raymer
"Lauren with State Farm was a big help in finding the best possible rates. Her customer service is outstanding, I would definitely recommend using her."
We responded:
"Dana, thank you for sharing this awesome feedback about Lauren's service. The best compliment my team and I can get is being recommended to others! - Beth "
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jatinder nahal

October 27, 2023

5  out of  5
rating by jatinder nahal
"she did exilant job"
We responded:
"Thank you so much, Jatinder! - Beth"
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Greg Zobel

October 16, 2023

5  out of  5
rating by Greg Zobel
"Great customer service especially with a difficult customer like me."
We responded:
"Greg, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Beth"
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Pam Warner

October 9, 2023

5  out of  5
rating by Pam Warner
"I called State Farm with a major dissatisfaction of our current insurer, wanting quotes with State Farm, auto and home. Danielle Ebbert listened and outfitted us with full coverage in two business days. All set- thank you, Danielle and State Farm!!!"
We responded:
"Pam, Knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Beth"
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James West

October 7, 2023

1  out of  5
rating by James West
"Cancelled our policies when their insane accounting methods said we had not made our policy payments when we most certainty had. Told our mortgage lender also. Determined it WAS THEIR FAULT !!!"
We responded:
"James, we are sorry to hear you are upset with service received. We pride ourselves on our excellent customer service and the high standards we maintain. We are working with our billing department to look into this situation for you and will reach out as soon as we have a resolution, but if you have any questions in the meantime please feel free to give us a call. - Beth"
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Samantha Hawkins

October 6, 2023

5  out of  5
rating by Samantha Hawkins
"Big shout out to Danielle Ebbert at Beth Prince- State Farm!!! She helped me through a frustrating situation with my homeowners insurance policy! She stayed calm and helped me get things figured out! Thank you Danielle for you efforts on making things right for me!! I truly appreciate your great customer service and good attitude through this whole process!! It did not go unnoticed! Thanks again!!"
We responded:
"Thank you so much for the kind words and great review, Samantha. Danielle is amazing and we are lucky to have her. I am so glad to that she was able to help you with your homeowner’s insurance and answer all of your questions! We look forward to being here for you for a long time to come. Thank you again for trusting us with your insurance needs. - Beth"